The Process
to Purchase		 Order => Reply => Pay => Ship => Arrive about
Return		 Shop
Information


If you
would
like to
change
the
Order.
 		Order
  • You can order by Email and FAX
  • We ship wherever the mail system can deliver.
  • We ship from one product with one quantity.
  • If you would like to have special Form for the purchase, let us know.
    • Example of Inquiry
    Subject: Inquiry or Order
    Body: Hello,

    I would like to buy following products.
    Let me know how much total with shipping cost
    and how long it takes.

    Unico Disposable ST8 #2 x 40mm 2 boxes
    Asahi Silver Disposable 0.18 x 40mm 5 boxes
    Gold Hand Made Entei-shin big 1 pcs
    Ibuki Snow Flower Moxa 1 box
    Incense Extinguisher 2 pcs

    I would like to know how to purchase,
    the cost including shipping, and days to arrive.

    Barack Obama LAc,
    White House 100th Blvd
    LA Lakers City CA 99999
    U. S. A.

    http://i_love_moxa.com
    practitionerObama@i_love_moxa.com
    Phone 1-234-4567-8901

    Reply
  • You will receive the reply like the following.
    • Our reply is often classified to Junk email automatically. For 2 or 3 days, don't forget to check your junk email box.
  • We are going to reply email one by one. Therefore, it might take a time, so please be patient. Thank you.
    • subject: Re: Inquiry or Order
    Body: Hello Barack Obama Sensei (=medical specialist),
    ====================================
    [Products]
    Unico Disposable ST8 #2 x 40mm
    Yen 2,000 x 2 boxes = Yen 4,000

    Asahi Silver Disposable 0.18 x 40mm
    Yen 4,000 x 5 boxes = Yen 20,000

    Gold Hand Made Entei-shin big
    Yen 30,000 x 1 pcs = Yen 30,000

    Ibuki Snow Flower Moxa
    Yen 10,000 x 1 box = Yen 10,000

    Incense Extinguisher
    Yen 105 x 2 pcs = Yen 210
    The prices in the page aren't real.
    -------------------------------------------
    Products Total Yen 64,210
    -------------------------------------------

    [Shipping] See the shipping part.
    Express (5-7 days) Yen 8,880
    Regular (10-14 days) Yen 6,660
    Slow (3-4 days) Yen 4,440

    [Total]
    Total Yen = Yen 64,210 (Products) + Shipping
    ====================================

    [Date to Ship]
    Next Friday

    [Payment]
    See the payment part.

    Geisha Sushi (name of person who works your order)
    Overseas Sales Department
    Sankei
    overseas@oq83.jp
    http://oq83.jp/index_e.html
    Phone: 81-3-3252-2149
    FAX: 81-3-3257-0355

    Pay
  • You pay the amount that is Total Yen in the reply email.
    • [Payment]
    We suggest paying by Paypal (http://paypal.com) is the best because it is easiest, quickest, and safest. You can also pay by credit card.

    1. Paypal
    Go to http://paypal.com and simply follow the direction to pay.
    Our email for paying is "payment@oq83.jp"
    The amount is Total Yen.
    Paypal helps you to pay in Yen on the screen.

    2. Credit Card
    Tell us "Card Number", "Expiration", and "PIN Code". If you aren't comfortable via email, you can FAX us or we can call you.

    We can charge only Yen to your card because of our contract between the card company and us.

    If you have any questions, let us know.

    Ship
  • You can choose 3 methods to ship from Japan such as Express, Regular, and Slow.
  • We notice you after we ship your order.
    • [Shipping]
    1. Express
    We recommend to use this method because it is fast and has Tracking feature.
    Finding out the Cost and Days to your country
    by Express Shipping
    Zone Find which Zone are you in
    Cost Check out the Cost to ship to your zone
    Days Check out the Days to ship to your country

    2. Regular
    It takes more days than Express. More than 2kg, it often goes more expensive than Express price. In the case, we don't show you Regular as the option.
    Finding out the Cost and Days to your country
    by Regular Shipping
    Zone Find which Zone are you in
    Zone1 Zone2 Zone3 Zone4
    Cost Check out the Cost to ship to your zone
    Shipping Type: Airmail and Click View in the page
    Zone1 Zone2 Zone3 Zone4
    Days Check out the Days to ship to your zone

    3. Slow
    It is the option that you aren't hurry to get the product. In the method, packge is shipped whenever airplane has space. Therefore, sometimes it takes surprising quick, but regularly slow.
    Finding out the Cost and Days to your country
    by Slow Shipping
    Zone Find which Zone are you in
    Zone1 Zone2 Zone3 Zone4
    Cost Check out the Cost to ship to your zone
    Shipping Type: Economy Air(SAL) and Click View in the page
    Zone1 Zone2 Zone3 Zone4
    Days Check out the Days to ship to your zone

    If you have any questions, let us know.

    Arrive
  • If you don't get the package certain days after we ship, let's know.
  • If you notice the day you receive, we appreciate the information.
    		•


    about Return
    We don't accept returning your purchase except following situation.
  • Misunderstanding of Order. We try to avoid it as much as possible, but when it happens, we will change your purchase to the correct product if you haven't open the package yet. The opened package product can NOT be changed.
  • The damage while shipping. We will change the same product.
  • The cost of changing. We pay the shipping cost from Sankei to you, but you pay the shipping cost from you to Sankei.
    		•


    Shop Information

    Company Name Sankei
    Address Daimatsu Building1F
    Kanda Mikura-cho1
    Chiyoda-ku
    Tokyo
    Japan
    Zip Code 101-0038
    Phone 81-3-3252-2149
    FAX 81-3-3257-0355
    President Haruyasu Enomoto
    Net Shop Manager Michi Mori
    Business Acupucnture and Okyu Supply